Job Opportunity: Operations Manager
We're Looking For An All-Star Operations Manager
Who We Are
We’re The Raziel Ungar Team, and we’ve been helping people buy and sell homes in San Mateo County since 2005. We’re the top-producing team in Burlingame (and among the top five in the entire county), but we’re not about big egos—we’re about big heart, smart strategy, and building long-term relationships with our clients.
We’re also a small, tight-knit, and collaborative crew that knows how to have a good time while delivering exceptional results. We bring our A-game and we remember birthdays - you even get them off! We’re the kind of team that drops off pies at Thanksgiving, hosts movie nights, delivers gifts just because, and throws unforgettable client events (county fair, anyone?). We are super involved in our community too, supporting local non-profits and volunteering as a team.
What You’ll Be Doing
This is a hands-on, multi-dimensional role where you’ll wear a lot of hats—project manager, transaction coordinator, systems wrangler, and client concierge.
Where: Burlingame, CA
The role: Full time (hybrid)
Compensation: $80,000 to $100,000+ (including bonuses)
Role Breakdown:
50% Operations & Transaction Management
35% Client Support (Buyers & Sellers)
15% Special Projects & Strategic Initiatives
Responsibilities Snapshot:
Operations & Escrow Management (50%)
Coordinate every aspect of our transactions from contract to close
Be the central point of communication between all parties involved
Identify inefficiencies and optimize internal processes
Run our internal systems (Asana, Box, Google Drive) with precision
Lead weekly team meetings and help maintain high performance across the team
Client Experience & Support (35%)
Help buyers schedule showings, review disclosures, draft contracts, and support team leader in time sensitive negotiations
Prepare listings for market and guide sellers through disclosure prep
Occasionally meet clients at properties to support a seamless experience
Support our client gifting program and ensure touchpoints feel personal and thoughtful
Special Projects (15%)
Partner directly with the team leader on high-level initiatives
Support our listing coordinator during busy seasons
Organize team events and help with client appreciation efforts
Dive into market data and contribute to strategic planning
About You
You’re the kind of person who color-codes their calendar, keeps a to-do list for their to-do lists, and thrives in a collaborative, high-energy setting. You don’t just get things done—you make things better.
Detail-obsessed with a strong sense of ownership; can juggle 27 things without dropping the ball or your cool
Thrives on being the go-to person who just makes things work
Energized by juggling tasks and solving problems
Clear communicator across email, phone, and in-person
Calm under pressure and able to meet tight deadlines
Friendly, upbeat, and genuinely committed to excellent service
Capable of managing both high-level projects and minute details
Genuinely likes helping others and making their day easier
Has opinions about fonts, folders, and follow-through (respect)
Strong sense of ethics
The Nitty Gritty
2+ years of operations, project management, or real estate experience
Prior work in real estate transaction coordination is a plus
Skilled with Google Workspace (Docs, Sheets, Calendar, Gmail)
Experience with tools like Asana, DocuSign, and MLS is helpful
Reliable daily transportation for local travel (meetings, property visits) with valid driver's license and insurance)
Willingness to work some evenings/weekends when needed
California real estate license is a bonus—or a strong interest in getting one
Familiarity with residential construction or materials? Extra points.
Role is full time (40 hours plus, mostly remote)
Why You’ll Love It Here
Your work directly drives the success of a highly respected real estate brand
Competitive compensation, bonuses, health benefits, and PTO
A positive, people-first culture that values authenticity and humor
Ongoing opportunities to learn, lead, and make a difference
Ready to Apply?
If this sounds like your kind of role, we’d love to hear from you. Send your resume and a quick note introducing yourself to [email protected].
Let us know:
Why this role caught your attention
Why you’d be excited to join our team
Subject line: “Your next Operations Manager – [Your First & Last Name]”
The Raziel Ungar Team is an Equal Opportunity Employer that values diversity and strives to foster an inclusive workplace where everyone feels welcomed and respected.
